Organise a Return

Returns Policy and Process

  1. A goods return authorisation must be obtained prior to returning items, whatever the reason.
  2. The returns form below must be filled in prior to returning goods. We will email to confirm approval of request.
  3. All goods must be returned in an unused, clean and resaleable condition, including packaging and labels.
  4. No goods will be accepted for return more than 30 days from date of invoice.
  5. Non stock or special order items cannot be returned.
  6. Any goods returned not complying with above will be returned to you at cost.
  7. A handling/restocking charge of 15% will be applied to all returns.